Terms of Service
Buying an item www.ledeneshop.lv is an acceptance of the terms and conditions outlined below.
When an order is placed at the online shop www.ledeneshop.lv, in accordance with Section 10 (1) and (2) of the Republic of Latvia Consumer Rights Protection Law, the buyer concludes a distance contract with the seller Marta Ģibiete who represents the online shop www.ledeneshop.lv.
1. DISTANCE CONTRACT
Seller: For the purposes of this Contract, the Seller is Marta Ģibiete, a trader who sells goods in her online store www.ledeneshop.lv.
Buyer: For the purposes of this Contract, the Buyer is a person who makes a purchase in the www.ledeneshop.lv online shop. A buyer is a person who makes a purchase for non-commercial purposes.
Distance contract: The contract between the Buyer and the Seller is automatically concluded at the moment when the Buyer places an order at the www.ledeneshop.lv online shop.
By placing an order, the Buyer confirms that he or she has read this "Distance contract" (hereinafter - the Contract) and fully agree with the terms of this Contract. The Contract imposes reciprocal obligations and responsibilities. Likewise, by placing an order, the Buyer confirms that he or she has read the product descriptions.
2. ORDERING
When the order is placed at the online shop www.ledeneshop.lv, the Buyer receives an invoice or comments on the progress of the order, or, in exceptional cases, if the ordered goods are not available, alternative offers.
3. GOODS AND THEIR PRICES
The prices of the goods are indicated in euros, VAT is not applied. Delivery price is not included in the price of the goods. The delivery price will be calculated automatically by selecting the delivery type and zone. The types of delivery are indicated on the website www.ledeneshop.lv in the section "Delivery”.
4. PAYMENT PROCEDURE
Payment for goods must be made by placing an order at www.ledeneshop.lv. Without payment, the order is void. www.ledeneshop.lv is installed on the platform www.shopify.com and uses the platform's payment tools.
5. ORDER EXECUTION PROCEDURE
The timeframe and procedure of order execution depend on the time of payment and the selected type of delivery, as well as on the purchased piece. If the piece is completed and available immediately, it will be shipped within 1-3 working days from the moment of received payment. If the piece needs to be manufactured, then it is done within 5-10 working days depending on the piece. In exceptional cases, the Seller informs the Buyer about alternative options.
6. BUYER'S RIGHTS (including right of withdrawal)
6.1. The Buyer may purchase goods in the online shop www.ledeneshop.lv both as a registered and an unregistered customer (visitor);
6.2. The Buyer has the right to choose any of the offered delivery methods;
6.3. The Buyer has the right to refuse and return the delivered goods:
6.3.1. The Buyer may refuse the purchased goods and return them within 14 days of receipt of the goods by sending or personally delivering them to the Seller's actual address, agreeing in advance on the delivery time by e-mail - ledene.marta@gmail.com
6.3.2. The Buyer is responsible for maintaining the quality and safety of the goods during the period of exercising the right of withdrawal and also during the sending and delivery of the goods;
6.3.3. The Buyer's claims shall be considered unfounded in relation to the defects of the goods, which have arisen as a result of the Buyer's negligent attitude (e.g., mechanical damage);
6.3.4. Upon returning the goods, the Buyer shall cover all expenses related to the return of the goods;
6.3.5. The Buyer has the right to receive the money paid for the goods, if the Buyer has fulfilled all the conditions for the return of the goods: the Buyer has informed the Seller about the reasons for the return of the goods; Within 14 days from the receipt of the goods, the unused goods in the original packaging and with all original markings have been sent or personally delivered to the Seller's actual address, agreeing on the delivery time in advance.
6.3.3. The Buyer's objections regarding the defects of the goods, which have arisen as a result of the Buyer's negligent attitude (e.g., mechanical damage), shall be considered unfounded;
6.3.4. Upon returning the goods, the Buyer shall cover all expenses related to the return of the goods;
6.3.5. The Buyer has the right to receive the money paid for the goods, if the Buyer has fulfilled all the conditions for the return of the goods: the Buyer has informed the Seller about the reasons for the return of the goods; the unused goods in the original packaging and with all original markings have been sent or personally delivered to the Seller's actual address, agreeing on the delivery time in advance within 14 days from the receipt of the goods.
6.3.6. If the Buyer has complied with all the rules related to the return of goods, then within 5 working days after receiving the returned shipment, but not later than within 30 days from the date of receipt of the Buyer's written refusal, the Seller refunds the value of the goods to the Buyer's bank account. The shipping costs are not refunded. Alternatively, the Seller may exchange the product for another product of the corresponding value;
6.4. Right to cancel the order:
6.4.1. The Buyer has the right to cancel the order if the Seller has not fulfilled the specified obligations or cannot meet the desired delivery terms;
6.4.2. In case the Buyer cancels the order during the delivery of the goods, the Buyer is obliged to cover the delivery costs.
7. OBLIGATIONS OF THE BUYER
7.1. The Buyer is obliged to carefully read the Distance Contract, as well as other terms and conditions related to the ordering, payment, delivery and return of the goods and to take responsibility for non-compliance with the terms and conditions;
7.2. When registering as a www.ledeneshop.lv customer, the Buyer is obliged to fill in all the indicated fields;
7.3. The Buyer is obliged to provide true information about him/herself when filling in the registration form, as well as the form to be completed when ordering;
7.4. The buyer is responsible for truthfulness of the information provided and for any legal consequences that may arise for any of the contracting parties in case of providing false or misleading information;
7.5. The buyer is responsible for the accuracy of the information provided. The Seller shall not be liable for cases when the goods ordered by the Buyer are not delivered to the Buyer due to inaccurate information.
7.6. If the Buyer has chosen delivery by courier when placing an order at the online shop www.ledeneshop.lv, the Buyer is obliged to notify the delivery company if the Buyer cannot receive the shipment within the delivery time specified by the courier. Otherwise, the Seller has the right to charge the Buyer another delivery fee in the amount of 100%.
7.7. Prohibitions: Buyers and any other visitors of the online shop www.ledeneshop.lv are strictly prohibited to:
7.7.1. copy, store, archive and fully or partially publish the photos published on www.ledeneshop.lv, as well as republish any information without reference to www.ledeneshop.lv;
7.7.2. use any automated means to access www.ledeneshop.lv server information,
7.7.3. collect, copy and otherwise obtain data about other Buyers;
7.7.4. take circumstantial measures to prevent or restrict access to www.ledeneshop.lv;
7.7.5. deliberately create a disproportionate load on the IT infrastructure of www.ledeneshop.lv or interfere with its successful operation;
7.7.6. to post information that contains viruses or apply other technologies that harm the interests and property of www.ledeneshop.lv and its users. The Seller will report the said prohibition / violation to the relevant authorities, as well as reserves the right to deny further access to the online shop www.ledeneshop.lv to the person suspected of violating the prohibitions.
8. RIGHTS AND OBLIGATIONS OF THE SELLER
8.1. The Seller offers its Buyers high quality goods. In case of defect, the Seller is obliged to refund to the Buyer the value of the goods paid by the Buyer;
8.2. The Seller offers its Buyers convenient delivery terms. If the Seller has not fulfilled the specified delivery terms, it gives the Buyer the right to cancel the order;
8.3. The most important thing for the Seller is the trust of the Buyers, therefore it undertakes to ensure a high level of personal data protection, as well as not to disclose the information provided to the Seller to third parties without the Buyer's consent;
8.4. The Seller exercises due care to ensure that all information about the goods, their availability, prices and delivery is correct, accurate and up to date.
8.5. The goods and prices displayed in the online shop www.ledeneshop.lv are indicative. Prices and offered goods are subject to change without prior notice.
8.7. The appearance of the product may differ from the pictures provided on www.ledeneshop.lv in.
8.8. The Seller reserves the right not to process orders in cases where there is a suspicion that the Buyer is not the Buyer within the meaning of this contract and purchases the goods for commercial purposes.
8.9. The Seller has the right to amend and supplement these terms and conditions and the contract. The amendments came into force from the moment of their publication on the website www.ledeneshop.lv, and they apply to orders made after the publication of the aforementioned amendments.
When an order is placed at the online shop www.ledeneshop.lv, in accordance with Section 10 (1) and (2) of the Republic of Latvia Consumer Rights Protection Law, the buyer concludes a distance contract with the seller Marta Ģibiete who represents the online shop www.ledeneshop.lv.
1. DISTANCE CONTRACT
Seller: For the purposes of this Contract, the Seller is Marta Ģibiete, a trader who sells goods in her online store www.ledeneshop.lv.
Buyer: For the purposes of this Contract, the Buyer is a person who makes a purchase in the www.ledeneshop.lv online shop. A buyer is a person who makes a purchase for non-commercial purposes.
Distance contract: The contract between the Buyer and the Seller is automatically concluded at the moment when the Buyer places an order at the www.ledeneshop.lv online shop.
By placing an order, the Buyer confirms that he or she has read this "Distance contract" (hereinafter - the Contract) and fully agree with the terms of this Contract. The Contract imposes reciprocal obligations and responsibilities. Likewise, by placing an order, the Buyer confirms that he or she has read the product descriptions.
2. ORDERING
When the order is placed at the online shop www.ledeneshop.lv, the Buyer receives an invoice or comments on the progress of the order, or, in exceptional cases, if the ordered goods are not available, alternative offers.
3. GOODS AND THEIR PRICES
The prices of the goods are indicated in euros, VAT is not applied. Delivery price is not included in the price of the goods. The delivery price will be calculated automatically by selecting the delivery type and zone. The types of delivery are indicated on the website www.ledeneshop.lv in the section "Delivery”.
4. PAYMENT PROCEDURE
Payment for goods must be made by placing an order at www.ledeneshop.lv. Without payment, the order is void. www.ledeneshop.lv is installed on the platform www.shopify.com and uses the platform's payment tools.
5. ORDER EXECUTION PROCEDURE
The timeframe and procedure of order execution depend on the time of payment and the selected type of delivery, as well as on the purchased piece. If the piece is completed and available immediately, it will be shipped within 1-3 working days from the moment of received payment. If the piece needs to be manufactured, then it is done within 5-10 working days depending on the piece. In exceptional cases, the Seller informs the Buyer about alternative options.
6. BUYER'S RIGHTS (including right of withdrawal)
6.1. The Buyer may purchase goods in the online shop www.ledeneshop.lv both as a registered and an unregistered customer (visitor);
6.2. The Buyer has the right to choose any of the offered delivery methods;
6.3. The Buyer has the right to refuse and return the delivered goods:
6.3.1. The Buyer may refuse the purchased goods and return them within 14 days of receipt of the goods by sending or personally delivering them to the Seller's actual address, agreeing in advance on the delivery time by e-mail - ledene.marta@gmail.com
6.3.2. The Buyer is responsible for maintaining the quality and safety of the goods during the period of exercising the right of withdrawal and also during the sending and delivery of the goods;
6.3.3. The Buyer's claims shall be considered unfounded in relation to the defects of the goods, which have arisen as a result of the Buyer's negligent attitude (e.g., mechanical damage);
6.3.4. Upon returning the goods, the Buyer shall cover all expenses related to the return of the goods;
6.3.5. The Buyer has the right to receive the money paid for the goods, if the Buyer has fulfilled all the conditions for the return of the goods: the Buyer has informed the Seller about the reasons for the return of the goods; Within 14 days from the receipt of the goods, the unused goods in the original packaging and with all original markings have been sent or personally delivered to the Seller's actual address, agreeing on the delivery time in advance.
6.3.3. The Buyer's objections regarding the defects of the goods, which have arisen as a result of the Buyer's negligent attitude (e.g., mechanical damage), shall be considered unfounded;
6.3.4. Upon returning the goods, the Buyer shall cover all expenses related to the return of the goods;
6.3.5. The Buyer has the right to receive the money paid for the goods, if the Buyer has fulfilled all the conditions for the return of the goods: the Buyer has informed the Seller about the reasons for the return of the goods; the unused goods in the original packaging and with all original markings have been sent or personally delivered to the Seller's actual address, agreeing on the delivery time in advance within 14 days from the receipt of the goods.
6.3.6. If the Buyer has complied with all the rules related to the return of goods, then within 5 working days after receiving the returned shipment, but not later than within 30 days from the date of receipt of the Buyer's written refusal, the Seller refunds the value of the goods to the Buyer's bank account. The shipping costs are not refunded. Alternatively, the Seller may exchange the product for another product of the corresponding value;
6.4. Right to cancel the order:
6.4.1. The Buyer has the right to cancel the order if the Seller has not fulfilled the specified obligations or cannot meet the desired delivery terms;
6.4.2. In case the Buyer cancels the order during the delivery of the goods, the Buyer is obliged to cover the delivery costs.
7. OBLIGATIONS OF THE BUYER
7.1. The Buyer is obliged to carefully read the Distance Contract, as well as other terms and conditions related to the ordering, payment, delivery and return of the goods and to take responsibility for non-compliance with the terms and conditions;
7.2. When registering as a www.ledeneshop.lv customer, the Buyer is obliged to fill in all the indicated fields;
7.3. The Buyer is obliged to provide true information about him/herself when filling in the registration form, as well as the form to be completed when ordering;
7.4. The buyer is responsible for truthfulness of the information provided and for any legal consequences that may arise for any of the contracting parties in case of providing false or misleading information;
7.5. The buyer is responsible for the accuracy of the information provided. The Seller shall not be liable for cases when the goods ordered by the Buyer are not delivered to the Buyer due to inaccurate information.
7.6. If the Buyer has chosen delivery by courier when placing an order at the online shop www.ledeneshop.lv, the Buyer is obliged to notify the delivery company if the Buyer cannot receive the shipment within the delivery time specified by the courier. Otherwise, the Seller has the right to charge the Buyer another delivery fee in the amount of 100%.
7.7. Prohibitions: Buyers and any other visitors of the online shop www.ledeneshop.lv are strictly prohibited to:
7.7.1. copy, store, archive and fully or partially publish the photos published on www.ledeneshop.lv, as well as republish any information without reference to www.ledeneshop.lv;
7.7.2. use any automated means to access www.ledeneshop.lv server information,
7.7.3. collect, copy and otherwise obtain data about other Buyers;
7.7.4. take circumstantial measures to prevent or restrict access to www.ledeneshop.lv;
7.7.5. deliberately create a disproportionate load on the IT infrastructure of www.ledeneshop.lv or interfere with its successful operation;
7.7.6. to post information that contains viruses or apply other technologies that harm the interests and property of www.ledeneshop.lv and its users. The Seller will report the said prohibition / violation to the relevant authorities, as well as reserves the right to deny further access to the online shop www.ledeneshop.lv to the person suspected of violating the prohibitions.
8. RIGHTS AND OBLIGATIONS OF THE SELLER
8.1. The Seller offers its Buyers high quality goods. In case of defect, the Seller is obliged to refund to the Buyer the value of the goods paid by the Buyer;
8.2. The Seller offers its Buyers convenient delivery terms. If the Seller has not fulfilled the specified delivery terms, it gives the Buyer the right to cancel the order;
8.3. The most important thing for the Seller is the trust of the Buyers, therefore it undertakes to ensure a high level of personal data protection, as well as not to disclose the information provided to the Seller to third parties without the Buyer's consent;
8.4. The Seller exercises due care to ensure that all information about the goods, their availability, prices and delivery is correct, accurate and up to date.
8.5. The goods and prices displayed in the online shop www.ledeneshop.lv are indicative. Prices and offered goods are subject to change without prior notice.
8.7. The appearance of the product may differ from the pictures provided on www.ledeneshop.lv in.
8.8. The Seller reserves the right not to process orders in cases where there is a suspicion that the Buyer is not the Buyer within the meaning of this contract and purchases the goods for commercial purposes.
8.9. The Seller has the right to amend and supplement these terms and conditions and the contract. The amendments came into force from the moment of their publication on the website www.ledeneshop.lv, and they apply to orders made after the publication of the aforementioned amendments.